ActionPath Sharing: How to Request Access

Summary:
RapidRatings Network Members can now share their ActionPath with their customers. This article explains what ActionPath visibility enables and how you can request access to a supplier’s ActionPath directly from the RapidRatings platform.

Time to complete: 2–5 minutes
Who can do this: Clients with FHR access for the supplier’s company
Applies to: RapidRatings clients interacting with Network Members

What you gain with ActionPath visibility

👁️ Visibility into supplier improvements
📊 Better risk decisions based on planned and in‑progress actions
🤝 Stronger supplier relationships through transparency and collaboration
⚡ Proactive risk management with earlier insight into remediation steps

Before you begin (Prerequisites)

Important

You must already have FHR® report access for the supplier’s company in order to view their ActionPath.
The supplier (the FHR Exchange Member) must be subscribed to the Essential membership tier to share ActionPath.
For details on membership tiers, see Basic vs. Essential Memberships (link to your overview).

Request access to a supplier’s ActionPath

Step 1: Go to the supplier’s company profile

In the RapidRatings platform, navigate to the company’s Profile page where you already view their FHR.

Step 2: Select “Request ActionPath”

On the company profile, locate the ActionPath section.
Click Request ActionPath, then select Request Access when prompted.

Step 3: Track the request status

After submitting, you’ll see the request status displayed in the ActionPath sharing section.
The supplier (FHR Exchange Member) is automatically notified and can log in to review and accept your request.

Step 4: View the ActionPath once approved

When the supplier accepts, the ActionPath becomes visible to your team in the company’s Reports page (and ActionPath section of the profile).
Refresh the page or return later if you don’t see it immediately.

Notes & tips

Access is controlled by the supplier. If you can’t see an ActionPath after requesting, your request may still be pending or was declined.
You need FHR access first. If you do not have FHR for the company, the ActionPath share cannot be completed.
Essential tier required. Suppliers must be on Essential to share ActionPaths.

Troubleshooting

My request shows “Pending” for a long time.

The supplier must approve the share. Consider contacting your supplier contact directly to expedite.
You can also cancel and re‑submit the request from the same panel if available.

We lost access to the ActionPath after previously viewing it.

The supplier can revoke or change sharing at any time. Reach out to your supplier contact to re‑enable access, then repeat the request flow if needed.

FAQs

Who approves ActionPath sharing?
The supplier (FHR Exchange Member) controls whether to share their ActionPath with you.

Do I need to re‑request access for each company?
Yes. Requests are company‑specific.

Does ActionPath sharing replace FHR access?
No. You must have FHR access for the company first; ActionPath access is an additional share controlled by the supplier.

Which membership tier enables ActionPath sharing?
Suppliers must be on the Essential tier to share ActionPath.