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Kicking Back a Request to a Supplier

This article details why we would contact your supplier during the private company outreach process.

K
Written by Kailey Buxbaum
Updated over 2 months ago

Why Might RapidRatings Contact Your Supplier?

During the rating process, RapidRatings may need to reach out to your supplier for additional information. This typically occurs when:

  • Financial data is missing or incomplete, or

  • There has been a change in the entity providing the data, or

  • We require clarification on the data submitted.


Where Will You See This?

When this happens, the status of the rating request is updated and displayed in two places:

  • Activity Log within the private company request on your Network Outreach dashboard.

    • Provides a detailed explanation of the update.

  • A status tag under the company name in the request record.


Status Explainer

The table below lists the status tags that may appear during the rating process when additional information is required, along with sample reasons for each status:

Status Tag

Explanation

Non-Financial Information Missing

The member submitted financial documents with different currency types or interim dates that do not correspond to the rating period.

Question on Organizational Structure

Financial documents were submitted under a different entity name than previously rated.

Question on Accounting Methodology

Financial documents submitted use a different accounting basis, or tax financials cannot be accepted.

Missing Financial Statements

Financial documents submitted are missing a cash-flow statement or there is a gap year between provided financials.

Already Rated for This Period

The member has already been rated within the period of the submitted financials.

Missing or Incorrect Line Items

Financial documents are incomplete (e.g., missing interest expense figures or an unreconciled balance sheet).

Other

When the reason falls outside of those listed above, a Member Service Associate will provide a brief explanation.

For further information, please contact your Client Success Manager or [email protected].

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