Private Company Outreach Statuses Glossary

The table below provides definitions of the different statuses you will see as your private company outreach requests progress.

Status	Description
Additional Information Required	We have received a submission from your counterparty, but Rapid Ratings Data Analysis team has indicated that we require additional financial data or clarification in order to rate the target company. The Member Services team will follow up with the target company shortly.
Client Assistance Requested: Reason	Rapid Ratings Member Services team has reached out to you for assistance in order to progress the outreach request. Please refer to the Escalation Management page for additional details.
Closed - Client Request	The outreach request has been closed per your guidance. This typically applies in cases where the target company is no longer considered critical to your business, or where there is minimal business activity or spend associated with the company.
Closed - Unresponsive	The outreach request has been closed, because the target company was unresponsive to our outreach efforts despite multiple follow-up attempts.
Closed - Exception	Rapid Ratings was unable to produce a rating for the target company due to factors outside the scope of our methodology. Common examples include Newly formed companies with less than 9 months of financial history. Companies that have undergone acquisitions or restructurings resulting in financials that are not consistent with previously rated data.
Closed - Rated without Counterparty Submission	The outreach request has been completed, and a rating was produced using financial statements that were not submitted by the target company via the FHR Exchange. This indicates that Rapid Ratings Member Services Team was able to source the financial data through alternative means—such as a public data registry, a direct submission from the client, or via a shadow share from another client’s request. Shadow Share: This company has previously been rated for you on the FHR Exchange. At the same time as your request, an outreach was also open for another client, and the counterparty submitted their financials through that request. As a result, you automatically have access to the updated report, even though the submission was not made through your specific request.
Closed - Uncooperative	The outreach request has been closed, as the target company declined to participate despite multiple follow-up attempts.
Financial Review in Progress	We’ve received a submission from your counterparty, and Rapid Ratings Data Analysis Team is currently reviewing the financial information provided. If no additional details are required, the FHR results will be published shortly.
Financials Submitted - Pending Review	The target company has submitted their financial data, and our Data Analytics Team will begin reviewing the submission shortly.
In Progress - Acknowledged	The target company has acknowledged receipt of the request but has not yet confirmed their willingness to participate in the program.
In Progress - Commit	The target company has submitted financial data; however, the submission is incomplete and does not include all the information required to generate a rating.
In Progress - Likely	The target company has indicated a willingness to participate and provide the requested financial information.
In Progress - Stretch	The target company has responded indicating they are currently unwilling to participate. We are actively engaging with them to better understand their concerns and explore potential solutions.
Question Regarding Submission	We’ve received a submission from the counterparty, and Rapid Ratings Member Services team is actively engaging with the target company to obtain additional financial information or clarify details related to their submission.
Rated	The target company has been successfully rated, and their FHR is now available for viewing. Please note: Both public and private companies will appear as 'Rated' on your dashboard. In cases where the company is public—or a subsidiary of a public company that does not publish standalone financials—the private outreach will be linked to the public rating.
Request Created	The request has been imported and is currently being prepared for launch in our system. Rapid Ratings Member Services team will be reaching out to the target company shortly.
Request On Hold	The outreach request has been placed on hold until a specified date. In most cases, this is due to the temporary unavailability of financial statements. Please note: We cannot place a request on hold for more than 3 months.
Share Accepted	The target company has accepted the Share Request, and the rating is now available to be viewed.
Share Requested	The target company has already been rated for another client on the FHR Exchange. We’ve reached out to request that they share their existing FHR with you.
Supplier Contacted - No Response	We’ve contacted your counterparty and are currently awaiting their acknowledgment of the request.
Supplier Contact Failed	The automated attempt to contact the target company using the email address provided was not successful. Rapid Ratings Member Services team is working to validate the supplier contact information or ensure a manual email is successfully delivered.

Step 2: Launching Private Company Outreaches

FHR Exchange Glossary

Private Company Outreach: Success Rates

Interacting with Target Companies

Private Company Outreach: The Activity Log