Establish your vendor list with relevant counterparty and internal relationship contact information

Gather the information needed to start the outreach

Refine your introduction letter to the counterparty, using our standard letter as a base

Initiate a request by implementing the 2-step process: 1. Send the introduction letter to each counterparty with [email protected] cc'd. In tandem, send the excel spreadsheet with the relevant contact details to the same email inbox.

Within 3 business days, the request will be imported into the FHR Exchange and the case assigned to an analyst on our Member Services team. This analyst will reach out to your counterparty to provide credentials to a secure upload center, and will guide them through the process

We follow up with your counterparties at least once a week. You can check on the status of your private company requests by navigating to the "FHR Exchange Dashboards".

If a supplier is unresponsive to six email messages and two phone calls, we will escalate the case back to the Relationship Manager at your company

Our Data Analysis team reviews the submitted financial statements, performs Quality Assurance, and then enters them directly into our secure database

RapidRatings produces FHR reports (along with our other products), uploads results to your portfolios, and notifies your users

An update to private company ratings is called a refresh and counts towards your Outreach allotment. Simply let us know that you'd like to update a company by emailing [email protected]. As we have worked with this counterparty on your behalf prior to the refresh, the 2-step process is not required.

We also offer a complimentary refresh service that provides you with a list of outdated ratings when requested. We will reach out to collect new data without any additional effort from you, unless you specify otherwise. For additional information on the RapidRatings refresh programs, please see the following article: Refresh Management