After submitting a single or batch of private company outreach requests, Rapid Ratings Client Services Data Operations Team conducts a thorough review by cross-referencing the requested entity(s) information against our existing database of prior outreach efforts.
When we identify that a counterparty has previously been rated or contacted, we focus on five key criteria:
Should This Request Be New or a Refresh?
New: We have not rated this company before.
Refresh: This company has been rated for you previously, and you're requesting an update.
Should This Request Be a Share?
Share: This company has not been rated for you previously but has been rated on behalf of another client.
We are requesting that the counterparty share their existing report with you.
Is the Report Already Up to Date?
If a client submits a request for a company that has already been rated within the past 12 months—based on the financial period, not rating release date—we will not initiate a new outreach. Instead, we would kick this request back (not initiate it)
Exceptions to this rule:
Critical or high-risk counterparties
Requesting a quarterly/interim update
Should this request be launched right now, based on the most recent outreach closure date?
In this instance, we are looking at the close date from the request, whether won or lost.
Won: The case was successfully rated.
Lost: The case was closed as unsuccessful, with no rating completed.
If a request was closed as Lost or Won within the past six months, the Client Services Data Operations Team will request confirmation to proceed.
Do we need new contact information?
If the most recent request was lost as unresponsive, meaning that the Member Services associate reached out via email and phone without an acknowledgement from the counterparty, the Client Services Data Operations Team will request additional contact data to ensure the subsequent request is not closed out as unresponsive for the second time.
For more information on what counterparty contact data is required to launch a request, visit this page here: Step 1: Requesting Private Company Financial Data