As a program manager, you'll need to issue new logins, deactivate certain users and unlock accounts.
Currently, the fastest way to manage users is to email firstname.lastname@example.org. This inbox is managed by Client Support team. Please note that in order to issue any new login, the Support team will need written permission from a Program Manager at that organization.
When requesting access, please provide the name and email address of the new user. The user will receive an activation link via email from email@example.com. It's important that the new user clicks on that link as soon as possible, since it expires after a certain time period.
Your username is your email address. You can change this once you activate
As a new user, or if you request a password reset, you'll need to adhere to the following criteria when creating the password: minimum one upper case, one lower case, one numeric character and a minimum length of eight characters. New passwords cannot be one of the last five passwords you had on our system
Once everyone has access, it is time to start thinking about some of the ways that RapidRatings can help ease your current workload. Proactive monitoring is only a step away with Setting up alerts for yourself