Reaching out to our Client Support team is easy! All you must do is contact us using one of the following methods:
- Email support@rapidratings.com
- Send a request through the portal using the Support widget.
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- Click: Support in the bottom right-hand corner of the portal interface
- Once your question is added, related Help Center articles will appear. After reviewing the results, click “Contact Us” if you cannot find the answers you are looking for.
- Once your question is submitted, you will receive an email confirmation that the Client Support team has received your request.
3. Call our Support line: +1 646.233.4563
Our Client Support team is equipped to handle your everyday service inquires, including:
- Private Company Request Status Updates and Escalation Support
- Login Questions
- Reports, such as the Matrix or Ratio Extraction
- Ratings Questions
- Refresh Requests