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HealthMark Search Accuracy

This article explains how HealthMark search accuracy is maintained and provides guidance on how to optimize your search results.

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Written by Kailey Buxbaum
Updated over 3 weeks ago

The HealthMark program provides access to millions of company records from the RapidRatings database. This data is enriched with company aliases from third‑party data providers. These aliases appear in search results and help improve coverage, though in some cases, they occasionally cause a mismatch in the results.

We will provide guidance on how to optimize your search results.


How HealthMark Search Works

HealthMark search is designed to return the most relevant company results based on available company names, aliases, and location data. The search logic prioritizes accuracy, helping users quickly identify the correct companies within the HealthMark database.


Search Results and Matching

In some cases, a company name search (for example, a common name such as "Apple") may return multiple results due to shared or similar aliases. HealthMark search applies relevance filtering to surface the most appropriate matches first.

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If the exact company you are searching for does not appear, it may be due to one of the following reasons:

  • The company is not currently included in the HealthMark database

  • The company has changed its legal name

  • The company has changed its location (when location filters are applied)


Optimizing Your Search Results

To achieve the most accurate search results, we recommend the following best practices:

  • Enter the company’s full legal name whenever possible

  • If the desired company does not appear, select “Click here to widen search results” to expand the matching criteria

  • Include City, State, and Country to further refine your search

Need Help?

If you need assistance using HealthMark search or have questions about your results, please contact [email protected].

If you would like to request the addition of a company to the HealthMark database, please review the article Raising a HealthMark Request for guidance on how to submit a request to our team.

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