This tool is used for rating a company when a client already has access to the financial statements required for RapidRatings to complete a rating. In this article, we cover:
Rather than submitting financials via email, they can now be uploaded securely through the FHR Exchange by accessing the “Financial Statement Submission” option within the “Program Management” menu.
When first accessing the tool, the user is presented with the below screen (Fig 1) defaulting to the current open requests queue. From this screen, users can create a new request, view existing and completed requests, search for a specific request by name, download a list of requests, and change how this view is sorted. The information provided is Request ID, Request Name, Vendor Code, Status, Requested By, and Date.
To complete a simple search, enter a name into the search field and click the Search button. The results will then be displayed (see Fig 2).
To complete a more advanced search, select the “More Filters” drop down located under the Search button. Various filters can then be applied as required (see Fig 3). The options displayed depend on which of the two tabs has been selected (Current Requests or Completed Rating Requests)
To increase the number of results displayed on screen (25, 50 or 100 results), use the “Page Size” drop down located under the Search Button. If more than 100 items are available a “Next” button displays on the bottom right of the screen. To download the results into a CSV file, use the “Download” option located next to the Page Size dropdown (see Fig 4).
The results can also be re-ordered by selecting the sort arrows on the relevant column. Data can be sorted by Request ID, Request Name, Vendor Code, Requested By and Date (see Fig 5).
To view details of a specific request, click the relevant Request ID listed on the first column. These IDs are displayed in blue confirming an available link to open the request details screen (see Fig 6).
The Request Details screen displays all request information and any available required actions. Associated files can be downloaded via the “Download Files” button. Additional comments can be added via the “Comments” button providing a text field where a new comment can be entered. If available actions are required these will be displayed on screen with the applicable status (see Fig 7).
To return to the request queue click “Back to Queue”. To view a completed request, select the “Completed Ratings Request” tab. Once the relevant request has been opened, select the company link to view the FHR Report (see Fig 8).
To create a new request, click the “New Request” button located in the top left of the screen. The “Create a Rating Request” screen displays (see Figs 9 and 10).
Enter a name for the request at the "Request Name" field, typically the name of the company to rate.
If you are creating a refresh request and you are sending financials for a company, you have previously rated you must first search for the company via the "For Company" search field. After 3 characters have been input a live search will begin and the relevant company can be selected (see Fig 11).
If you are creating a new request, the "For Company" field can be left blank. If previous requests exist for this company, they will display on screen with links to the specific request.
At the Unique Vendor Code field, enter a unique ID to associate with the company to rate. This optional ID can be unique to your organization and is not required to produce a rating. This optional field can be left blank.
Add Financial Statements via the “Choose Files” button, allowing the user to attach relevant pdf file(s). Any additional comments can be added via the “Comment” text field. Additional Recipients can also be selected via the “Choose User” drop down menu. Any additional recipients that are added to a request will receive an email notification whenever one is sent by RapidRatings (see Figs 14 and 15). Once the above steps are complete, submit the request via the “Submit” button or cancel it via the “Cancel Request” button. After the request has been submitted, the Requests Queue screen displays with the logged request in the summary table.
Responding to Requests for More Information
If a comment is added to a request by the Data Analysis Team, an email is sent advising the requestor (plus any additional recipients). This email will contain a link to open the request to view the latest comment and actions required (see Figs 12 and 13).
When a request has been completed an email is sent to notify the requestor along with any additional recipients added to the request during creation. The email contains a link to the completed rating (see Figs 14 and 15).