Kristen Gendron

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Activity overview

Latest activity by Kristen Gendron
  • Kristen Gendron created an article,

    Network Outreach Activity Log Update (September 2021)

    We are excited to announce an update to our Network Outreach Activity Log, which provides even more visibility into the statuses of your Network Outreach requests. For your requests that are in pro...

  • Kristen Gendron created an article,

    Escalation Management

    The Network Outreach team may escalate private company requests to the client Relationship Manager when we require client assistance to overcome obstacles. Common reasons we will reach out to you i...

  • Kristen Gendron created an article,

    FHR Network Counterparty Experience

    With the move to the FHR Network platform, your counterparties’ experience submitting their financial information will be updated as well! The new experience features a streamlined and user-friendl...

  • Kristen Gendron created an article,

    FHR Network Glossary

    The new FHR Network Platform comes with some new terminology. Please find definitions for these terms below: Request: Equivalent to what was referred to as a “solicitation” on our legacy platform,...

  • Kristen Gendron created an article,

    FHR Network Statuses

    Status Description Request Created This request is being initiated, and RapidRatings will send the introduction email shortly. Intro Mail Sent - No Response The introduction email...

  • Kristen Gendron created an article,

    FHR Network Program Management Overview

      Dashboard Overview Welcome to the RapidRatings Network Outreach Dashboard! This Dashboard provides an overview of your private company outreach program: Moving from the top down, you have visib...