The table below provides the best contact information for various needs.
| Your objective | Team to connect with |
| Speak with Client Services | Our Client Services team can help you out! You can e-mail us at support@rapidratings.com or call us at (646) 233- 4563 |
| Ask a question about a particular rating or report | |
| Ask a technical question about RapidRatings methodology or web portal | |
| Request a training on any part of the platform | |
| Send financial statements to RapidRatings to generate a confidential private company rating | Data Analysis is on point for this one. You can send private company financial statements to requests@rapidratings.com. We will produce confidential ratings and notify you via e-mail |
| Start a solicitation or ask for a refresh | That would be Network Outreach and Solicitation Support - you can reach them at solicitation@rapidratings.com |
| As a supplier, speak with someone about the submission process, ongoing solicitations and obtaining your report | The designated Solicitor who has been reaching out to you for the particular case should be the first person you approach |
| Ask about billing or account | You should call your Account Manager directly. If you do not have this information, our Client Services team can help you reach your Account Manager |
| Anything else, that you're not even sure we can help with | Client Services is here to help! You can e-mail us at support@rapidratings.com or call us at (646) 233- 4563 |