The table below provides the best contact information for various needs.
| Your objective | Team to connect with |
| Ask a question about a particular rating or report |
|
| Ask a technical question about RapidRatings methodology or web portal | |
| Request a training on any part of the platform | |
| Start a solicitation or ask for a refresh | If Network Outreach is included in your current contract, reach out to FHRexchangesupport@rapidratings.com |
| As a supplier, speak with someone about the submission process, ongoing solicitations and obtaining your report | The designated Network Outreach Associate who has reached out to you for the particular case should be the first person you approach. You can find the Network Outreach Associate's email on the introduction letter sent by RapidRatings |
| Ask about billing or account | Reach out to your Account Executive or Client Success Manager directly. If you do not have this information, email support@rapidratings.com |
| Anything else | Client Support is here to help! You can e-mail us at support@rapidratings.com |