There are many ways that RapidRatings notifies program stakeholders on the current status of private company requests.
Escalations
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A Member Services Associate at RapidRatings will reach out to the Relationship Manager at the Client for escalation of a private company request
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An escalation always requires an action from you
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Primary users at the Client can be cc'ed on this escalation
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For more information on escalations, please see our article on The Relationship Manager
Rating Production
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All Primary Users receive an additional email every morning with a summary of private companies rated the previous day. You will not receive an email if a rating is not produced the previous day
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For more information, or to enable these alerts, please reach out to your dedicated Client Services representative